- On time delivery to the customers.
- To achieve zero rejection and complaints at customer end.
- To improve communication and response time with customer by continuous feedback.
- Improvement in customer satisfaction level towards 100%
- To improve internal capability by process up gradually and regular maintenance of plant & machinery so as to improve and retain our process capabilities.
- Enhancement in skill and competency of work force by imparting education & training.
- Reduction in internal rejection.